Last Updated: 07/08/2025
Let's Play App Pty Ltd (ABN 667 187 920) and its related bodies corporate (Let's Play) provide the Let's Play platform available at https://letsplayapp.com.au and available for download via the Google Play Store / Apple App Store, and related services (Platform). The Platform enables you and other Users to arrange offline, real-world recreational activities.
These terms and conditions, including any schedules and annexures (Agreement), govern each User's use of the Platform. In these terms, 'you' (and similar expressions) means any person who uses the Platform, including any organisation or a person using the Platform on an organisations' behalf. By using or downloading the Platform, you indicate that you accept and agree to be bound by this Agreement. If you are using the Platform for an organisation, you agree to this Agreement on behalf of that organisation, and represent you have authority to bind that organisation to this Agreement. If you do not or are unable to agree to this Agreement, you must not use the Platform.
IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF ANOTHER PERSON, YOU AGREE THAT YOU ARE ENTERING INTO THIS AGREEMENT AS AGENT OF THAT PERSON, AND THEY ARE ALSO BOUND BY THESE TERMS.
IMPORTANT: CLAUSE 6 AND SCHEDULE 1 CONSTITUTE AN EXCLUSION OF LIABILITY, A WAIVER OF YOUR RIGHT TO SUE, AND AN ASSUMPTION OF RISK. THESE CONDITIONS AFFECT YOUR LEGAL RIGHTS.
We may modify this Agreement from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Agreement, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on the Platform. By continuing to use the Platform after any changes come into effect, you agree to the revised Agreement. If you do not wish to accept the revised Agreement, you must close your account with us and stop using the Platform.
Let's Play is intended for Users located in Australia. We do not represent that content available on or through the Platform is appropriate for use or available in other locations. If you access the Platform from outside Australia, you do so at your own risk and are responsible for compliance with laws applicable to your access of the Platform from that location.
(a) Only persons aged 14 years or older are eligible to be Users. If you are not at least 14 years old, you must not access or use the Platform.
(b) By accessing or using the Platform, you represent and warrant that you are at least 18 years of age or, if you are a person between 14 and 18 years of age, you are using the Platform with the consent of your parent or legal guardian and you have received your parent or legal guardian's permission to use the Platform and enter into this Agreement. If you are a parent or legal guardian of a User under the age of 18, you agree to be bound by the terms of this Agreement on that User's behalf.
(c) A User who is over the age of 18 may add a person who is under the age of 18 (including persons under the age of 14) to their account as a Dependant. A User can register their Dependants in activities available via the Platform.
(d) If you moderate or manage recreational activities on the Platform, you may set additional eligibility requirements for those recreational activities. However, in doing so you are not permitted to discriminate against individuals based on characteristics protected under the Age Discrimination Act 2004 (Cth), the Disability Discrimination Act 1992 (Cth), the Racial Discrimination Act 1975 (Cth), or the Sex Discrimination Act 1984 (Cth).
(e) If you participate in recreational activities on the Platform, you may be subject to additional eligibility requirements for that recreational activity, as set by the User who is moderating or managing that recreational activity.
(a) We may modify, suspend, or terminate your account or access to the Platform if, in our reasonable discretion, we determine that:
(b) If we decide to modify, suspend of terminate your account or access to the Platform in accordance with clause 2.2(a), we will notify you immediately and include the reasons for the modification, suspension, or termination. Please email support@letsplayapp.com.au if you believe the modification, suspension, or termination has occurred in error.
(c) You may terminate your account at any time via your account settings.
(d) Let's Play may terminate your account if you do not have a current subscription with us and you have been inactive for more than two years. Before we terminate your account, we will provide you with reasonable notice of this termination to give you an opportunity to retain your account with us.
(e) If we terminate your account or access to the Platform, this Agreement terminates with respect to the User account that has been terminated, provided that the provisions listed in clause 11.8 will survive such termination.
(a) When you register an account with Let's Play, you provide us with some basic information, including your name, date of birth, phone number, email address and a password. You may also choose to upload a photo. We will treat any Personal Information you provide to us when registering or using your account in accordance with clause 4.3.
(b) You agree to:
(c) maintain the security and confidentiality of your password. We strongly encourage you to choose a strong and unique password that is not shared with any other account or online service and practice other healthy password security habits to help avoid unauthorised access to your account. To the extent permitted by applicable law, Let's Play is not responsible for anything that happens from your failure to maintain that security and confidentiality, such as by sharing your account credentials with others. If someone is using your password or accessing your account without your permission, email us at support@letsplayapp.com.au.
Subject to your compliance with this Agreement, Let's Play grants you a limited, non-exclusive, revocable, non-sublicensable, non-transferable right to use the Platform in order to access and use the services and features that we make available to you.
(a) The Platform includes payment features to assist Users in organising or participating in a particular sport (Payment Services). The Payment Services allow Users to make and receive relevant payments, such as registration or uniform fees (User Payments), and distribute those payments accordingly (for example, to clubs or league operators running relevant activities). The Payment Services are operated by our designated third party payment processor (Third Party Payment Processor). Let's Play does not operate or provide the Payment Services.
(b) Let's Play may charge a transaction fee in consideration of Let's Play's facilitation of the Payment Services.
(c) By making or receiving a payment using the Payment Services, you acknowledge and agree that:
(d) By collecting User Payments using the Payment Services, you further agree that:
(a) Use of the Payment Services will incur a transaction fee in consideration of Let's Play's facilitation of the Payment Services.
(b) We may implement additional fees for certain current or future features of the Platform. If we implement a new fee, we will give you notice in advance such as by posting changes on the Platform or sending you an email or text. You agree to pay those fees and any associated taxes for your continued use of the applicable service. If you do not agree to pay any such fees, you may close your account or terminate your relevant services with us.
(c) Unless otherwise stated, all fees and all transactions via the Platform are in Australian dollars.
(d) Users are responsible for paying any applicable fees to Let's Play on time and through our approved payment methods.
(e) You represent and warrant that you are authorised to use the payment method you designate via the Platform.
(f) You authorise us (and our Third Party Payment Processor) to charge your designated payment method for the total amount of any fees you owe to Let's Play, including any applicable taxes and other charges. If the payment method cannot be verified or is invalid, your payment may be suspended or cancelled.
(g) We reserve the right to make reasonable adjustments, or to instruct our Third Party Payment Processor to make reasonable adjustments to a payment that has already been requested or received, in order to correct errors or mistakes, or to issue refunds in accordance with applicable law.
(a) This clause (g) applies if Let's Play charges a subscription-based fee for the provision of its Platform or services.
(b) Fees billed on a recurring basis are payable in advance of the applicable period specified via the Platform. We will automatically bill you for each renewal period until cancellation by you.
(c) By purchasing any feature or other aspect of the Platform for which we charge a subscription fee, you authorise us to keep your payment current by charging the applicable fee to your credit card account (or any other means of payment used by you).
(d) While you may cancel auto-renewal or cancel your subscription at any time, refunds will be issued solely pursuant to applicable law.
(a) This clause 3.4 applies if Let's Play charges a subscription-based fee for the provision of its Platform or services.
(b) We may offer free trials of subscriptions and other paid products on the Platform.
(c) If you apply for a free trial, we will inform you of the length of the free trial, your renewal period, and the date and amount of your first payment. After your free trial ends, your paid subscription will begin, and we will automatically bill you for each renewal period until cancellation in accordance with clause (g).
(a) To the extent permitted by applicable law, Let's Play is not responsible for the Content that Users post to the Platform or otherwise provide to Let's Play. Examples of Content include:
(b) You agree that any Content you upload to the Platform or otherwise provide to Let's Play:
(c) If you act in breach of this clause, Let's Play reserves the right to modify, suspend or terminate your account in accordance with clause 2.2, and remove the relevant Content from the Platform.
We do not claim ownership of your Content. However, to enable us to operate, improve, promote, and protect Let's Play and the Platform, and to ensure we do not violate any rights you may have in your Content, you hereby grant Let's Play a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable right and licence (including a waiver of any moral rights) to use, host, store, reproduce, modify, publish, publicly display, publicly perform, distribute, and create derivative works of, your Content and to commercialise and exploit any intellectual property rights you have in your Content. This licence grants us the right to retain and use your Content on the Platform, even after your account with us has been closed.
(a) Let's Play may collect personal information about you through the Platform. Please refer to our Privacy Policy for details on how we collect, use, and disclose this information. This policy does not govern use of information that you provide to third parties, such as to organisers and other Users of the Platform.
(b) To the extent you input Personal Information into the Platform, you represent and warrant that such Personal Information has been collected and provided to us in accordance with applicable laws, and that all necessary notices have been provided and consents obtained to enable us to collect, hold, use and disclose the Personal Information as set out in our Privacy Policy.
(a) When you access the Platform and other Let's Play services, you agree to comply with all applicable laws, rules, and regulations, and to not violate or infringe the rights of any third party (including intellectual property rights).
(b) Your access to and use of some areas or features of the Platform may be subject to Additional Terms. You may be required to accept these Additional Terms before you can access these Platform areas and features. If there is a conflict between this Agreement and the Additional Terms, those Additional Terms will govern your access to and use of that Platform area or feature to the extent of that inconsistency, unless otherwise specified in the Additional Terms.
(c) When the Platform uses third party services to provide certain features and services for our Users, our Users may be required to comply with the terms of service that apply to these features and services, as notified to you from time to time.
(d) Let's Play reserves the right to modify, suspend or terminate your account if you act in breach of this clause, in accordance with clause 2.2.
(a) To the extent permitted by applicable law, Let's Play is not responsible for the Content posted on the Platform by its Users.
(b) If you identify Content on the Platform which is inappropriate or illegal, please report such content to us via abuse@letsplayapp.com.au. You may also block other Users at your discretion.
(c) When we become aware of inappropriate Content on the Platform, we will investigate and take appropriate action in accordance with our obligations under the Online Safety Act 2021 (Cth) and related codes and regulations.
(a) Let's Play is not a party to any offline arrangements made through the Platform. Let's Play does not conduct or require background checks on Users, and does not attempt to verify the truth or accuracy of statements made by Users. To the extent permitted under applicable law, Let's Play makes no representations or warranties concerning the conduct or Content of any Users or their interactions with you.
(b) Exercise common sense and good judgment when using the Platform and interacting with other Users, both on the Platform and at Let's Play recreational activities. If you have a concern regarding other Users, you can report it to abuse@letsplayapp.com.au.
(a) The Platform contains proprietary and confidential information and is protected by intellectual property rights and other laws. Unless we expressly permit it through this Agreement, you agree that you will not, either directly or indirectly:
(b) You agree that you will not use the Platform to solicit or collect:
(c) You agree that you will not, either directly or indirectly:
You agree that you will not, either directly or indirectly:
If you have engaged in, or we reasonably suspect that you have engaged in, any of the activities described in clauses 5.4 and 5.5 above, we may report this conduct to relevant law enforcement authorities, disclose your identity to those law enforcement authorities, and remove your access to the Platform in accordance with clause 2.2(a).
We work hard to continuously improve the Platform. This means that we may modify or discontinue portions or all of the Platform on reasonable notice to you and, to the extent permitted by applicable law, without liability to you or any third party.
The Platform contains links to third party sites, and is integrated with various third party services, applications and sites that may make available to you their content and products. We don't control these third parties and aren't responsible for those sites or services or their content or products. These third parties may have their own terms and policies, and your use of them will be governed by those terms and policies as provided to you from time to time. You do not have a license to use the intellectual property rights of third parties merely by way of your access to the Platform.
(a) Your participation in the recreational activities coordinated by Users is inherently dangerous and may involve risks which can result in personal injury, death or property damage, including risk of slips, trips and falls. There are risks specifically associated with participation in such recreational activities and accidents can and often do happen which may result in personal injury, or property damage or even death. Prior to undertaking any such recreational activity, you should ensure you are aware of all of the risks involved, including those risks associated with any health condition you may have. Let's Play can also not guarantee public space availability to Users and or organisers, when organising or attending a recreational activity.
(b) You acknowledge, agree, and understand that participation in the recreational activities coordinated by Users may involve risk. You agree and undertake any such risk voluntarily and at your own risk. You acknowledge that the assumption of risk and warning above constitutes a 'risk warning' in accordance with relevant legislation, including the Civil Liability Act 2002 (NSW), Civil Liability Act 2002 (WA) and Civil Liability Act 2002 (TAS) and other similar legislation in other states of Australia.
To the full extent permitted by applicable law, you agree to release us and our officers, directors, shareholders, agents, employees, consultants, corporate parent, affiliates, subsidiaries, sponsors, and other third-party partners (Let's Play Parties) from Claims, arising out of or in any way connected with any transaction with a third party, your interactions with other Users, or in connection with a Let's Play recreational activity.
(a) It is possible for a supplier of recreational services or recreational activities to ask you to agree that statutory guarantees under the Australian Consumer Law (which is Schedule 2 to the Competition and Consumer Act 2010 (Cth)) do not apply to you (or a person for whom or on whose behalf you are acquiring the services or activities).
(b) By entering into this Agreement, you agree that your rights (or the rights of a person for whom or on whose behalf you are acquiring the services) to sue Let's Play in relation to recreational services or recreational activities that you undertake, because the services or recreational activities were not provided in accordance with any guarantees under the Australian Consumer Law, are excluded, restricted or modified as set out in Schedule 1 to this Agreement.
(a) To the full extent permitted by applicable law, you agree to indemnify, defend and hold all Let's Play Parties harmless from any Claims made by any third party due to or arising out of:
(b) You agree to promptly notify us of any third party Claims, cooperate with all Let's Play Parties in defending such Claims, and pay all reasonable fees, costs and expenses associated with defending such Claims in accordance with this clause (including, but not limited to, reasonable legal fees).
(c) You agree not to settle any Claim under this clause without our prior written consent.
(a) The Platform is provided to you "as is" and on an "as available" basis. To the full extent permitted by applicable law, we disclaim all warranties and conditions of any kind, including but not limited to statutory warranties, and the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
(b) To the extent permitted by applicable law, we also disclaim any warranties regarding:
(c) You may have additional rights under the law of the country in which you are based. You agree that the duration of such additional rights will be limited to the full extent permitted by such law.
(a) To the full extent permitted by applicable law, you agree that in no event shall any Let's Play Parties be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if any Let's Play Parties have been advised of the possibility of such damages) arising out of or in connection with:
(b) The limitations set forth in clause 8.2(a) will not limit or exclude liability which cannot be limited or excluded under applicable law, or liability for our gross negligence or fraud, or intentional, malicious, or reckless misconduct.
Before making any Claim in respect of this Agreement, you and Let's Play agree to try to resolve any disputes in accordance with this clause 9. You or Let's Play may initiate this process by sending written notice to the other party in accordance with clause 11.1, describing the dispute and the proposed resolution. Following receipt of such a notice, representatives of each party will work together in good faith to resolve the dispute.
(a) Where the parties have failed to resolve a dispute under clause 9.1 within 30 business days following receipt of a notice under that clause, either party may give fourteen (14) days prior written notice to the other party of its intent to refer the dispute to arbitration in accordance with this clause 9.2.
(b) A dispute under this clause shall be resolved by arbitration in accordance with the Arbitration Rules of the Australian Centre for International Commercial Arbitration (ACICA), and:
Let's Play owns or is licenced to use the intellectual property rights in the Platform, as well as the trade marks, logos, service marks, and service names which appear on the Platform. Your use of the Platform does not grant you any ownership to such intellectual property rights. You agree not to use our intellectual property rights without our prior written consent.
(a) Let's Play respects the intellectual property rights of others, and we expect our Users to do the same. We may, in appropriate circumstances and in our discretion, remove or disable access to material that we believe may infringe on the intellectual property rights of others. Please contact us if you believe your intellectual property rights have been violated.
(b) Let's Play reserves the right to modify, suspend or terminate your account, in accordance with clause 2.2, or remove your Content if we reasonably believe you are repeatedly infringing the intellectual property rights of Let's Play or third parties.
Except as otherwise stated in this Agreement or as expressly required by law, any notice to us shall be given by certified postal mail to Let's Play App Pty Ltd at Level 22, 60 Margaret Street, Sydney NSW 2000 or by email to legal@letsplayapp.com.au. Any notice to you shall be given to the most current email address in your account.
This Agreement constitutes the entire agreement between you and Let's Play, superseding any prior agreements between you and Let's Play on such subject matter.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and Let's Play is intended or created by this Agreement. A User of the Platform is not Let's Play's representative or agent, and may not enter into an agreement on Let's Play's behalf.
This Agreement and the relationship between you and Let's Play shall be governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of New South Wales, Australia.
This Agreement is not assignable, transferable, or sublicensable by you except with Let's Play's prior written consent, but may be assigned or transferred by us to our corporate parent or any affiliate or subsidiary, or in connection with a merger, acquisition, corporate reorganisation, sale of all or substantially all of Let's Play's assets, or similar transaction.
A party's failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision and does not waive any right to act with respect to subsequent or similar breaches.
If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, you and Let's Play nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and that the other provisions of this Agreement will remain in full force and effect.
Clauses 3 (Fees, Payments, and Offers), 4 (Your Content and Privacy), 5 (Your Use of the Platform), 6 (Release and Waiver), 7 (Indemnification), 8 (Warranty Disclaimer and Limitation of Liability), 9 (Dispute Resolution), 10 (Intellectual Property) and 11 (General Terms), Schedule 1 to this Agreement, and any other clauses which by their nature are intended to survive expiry or termination of this Agreement or are necessary to give effect to these provisions, shall survive any termination or expiration of this Agreement.
The headings in this Agreement are for convenience only and have no legal or contractual effect.
Please report any violations of this Agreement by a User of the Platform or third party by sending an email to abuse@letsplayapp.com.au.
In this document, the following terms have the corresponding meanings:
For recreational services to which Schedule 2 to the Competition and Consumer Act 2010 (Cth) applies, you agree that the liability of Let's Play and/or its licensees in relation to the recreational services (as that term is defined in the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law) for any:
is excluded and the application of any express or implied term that any services will be provided with due care and skill is hereby excluded.
For recreational services or recreational activities to which the Australian Consumer Law (New South Wales) or Australian Consumer Law (Western Australia), applies, you agree that the liability of Let's Play and/or its licensees in relation to recreational services (as that term is defined in the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law) and recreational activities (as that term is defined in the Civil Liability Act 2002 (NSW)) or Civil Liability Act 2002 (WA), as applicable) for any:
is excluded and the application of any express or implied term that any services will be provided with due care and skill is hereby excluded.
This clause applies to recreational services to which the Australian Consumer Law (Victoria) applies.
If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 (Vic) are excluded, restricted or modified in the way set out in this form, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.
Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the suppliers named on this form, Let's Play and its licensees, are required to ensure that the recreational services supplied to you:
Under section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic), the exclusion of these statutory guarantees is brought to your attention by this form.
Note. The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier's part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 (Vic) and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012 (Vic).
By entering into this Agreement, you agree that the liability of Let's Play and/or its licensees for any death or personal injury (as defined in the Australian Consumer Law and Fair Trading Act 2012 (Vic)) that may be suffered by you (or a person from whom or on whose behalf you are acquiring the services) resulting from the supply of recreational services is excluded.
For recreational services to which the Australian Consumer Law (Australian Capital Territory), Australian Consumer Law (Queensland) or Australian Consumer Law (Tasmania) applies, you acknowledge that where you are a consumer of recreational services, as defined by any relevant law, certain terms and rights usually implied into a contract for the supply of goods or services may be excluded.
You acknowledge that these implied terms and rights and any liability of Let's Play and/or its licensees flowing from them, are expressly excluded to the extent possible by law, by this participation form and declaration. To the extent of any liability arising, the liability of Let's Play and/or its licensees will, at the discretion Let's Play , be limited in the case of goods, to the replacement, repair or payment of the cost of replacing the goods and in the case of services, the resupply of the services or payment of the cost of having the services supplied again. For the avoidance of doubt, this exclusion does not exclude liability for recklessness as defined by any relevant law.
This clause applies to recreational services to which the Australian Consumer Law (South Australia) applies.
Under sections 60 and 61 of the Australian Consumer Law (SA), if a person in trade or commerce supplies you with services including recreational services), there is:
Under section 42 of the Fair Trading Act 1987 (SA), the supplier of recreational services is entitled to ask you to agree to exclude, restrict or modify his or her liability for any personal injury suffered by you or another person for whom or on whose behalf you are acquiring the services (a third party consumer). If you enter into this Agreement, you will be agreeing to exclude, restrict or modify the supplier's liability with the result that compensation may not be payable if you or the third party consumer suffer personal injury.
Important. You do not have to agree to exclude, restrict or modify your rights by signing this form. The supplier may refuse to provide you with the services if you do not agree to exclude, restrict or modify your rights by signing this form. Even if you sign this form, you may still have further legal rights against the supplier. A child under the age of 18 cannot legally agree to exclude, restrict or modify his or her rights. A parent or guardian of a child who acquires recreational services for the child cannot legally agree to exclude, restrict or modify the child's rights.
I agree that the liability of Let's Play and its licensees for any personal injury that may result from the supply of the recreational services that may be suffered by me (or a person for whom or on whose behalf I am acquiring the services) is excluded.
In this clause 5:
"Recreational services" are services that consist of participation in a sporting activity or similar leisure time pursuit, or any other activity that involves a significant degree of physical exertion or risk and is undertaken for the purposes of recreation, enjoyment or leisure.
"Personal injury" is bodily injury and includes mental and nervous shock and death.
Further information about your rights can be found at www.ocba.sa.gov.au
For recreational services to which the Australian Consumer Law (Northern Territory) applies, by entering into this Agreement you agree that the provisions of Part 3.2, Division 1, sub-division B of the Australian Consumer Law (NT) do not apply to the services provided to you, and Let's Play and its licensees incur no liability with respect to death or personal injury for a failure to comply with a guarantee under that sub-division in relation to supply of these recreational services. You acknowledge that you have been made aware of the general effect of this exclusion, restriction or modification, have had a reasonable opportunity to consider whether or not to enter into this contract on that basis and have decided to enter into the contract.